Refunds and Cancellation

Fourteen days, and we do not ask for a card to start it. If you do nothing when the trial ends, the account simply stops answering. Nothing is charged and there is nothing to cancel.

You can cancel at any time from your account settings. There is no contract and no minimum term.

Cancelling stops the next payment. It does not end the period you have already paid for — Bahamut keeps answering until that period runs out, and then stops.

We do not refund part of a month that has already started, because you keep the service for the rest of it.

If we charged you after you cancelled, or charged you twice, that is our mistake and we refund it in full.

Cancel within fourteen days of a yearly payment and we refund all of it.

After fourteen days we refund the whole months you have not used. Part-months are not refunded.

If Bahamut stopped answering and we could not fix it, we refund the time it was down, on a monthly or a yearly plan alike. You do not have to argue the point with us.

Write to info@bahamut.ai from the email address on the account and say what you want refunded. We reply within two working days.

Refunds go back to the card or account you paid with. Your bank usually shows them within five to ten working days; that part is not ours to control.

Bahamut is sold to businesses. If you bought it as a consumer rather than for a business, your rights under European and Cypriot consumer law apply on top of everything above, and nothing on this page limits them.